A Case Management Solution

June 7, 2022

Written By Steve Clute

Owner-leader with expertise in healthcare, wellness and technology. Since 1982 has launched health, med device and med technology companies.

HealtheFirst Case Management is a collaborative process that assesses, plans, implements, coordinates, monitors, and evaluates the options and services required to meet your clients and families’ health and human service needs. Case managers serve clients’ comprehensive needs through active services, tracking, communication, outcomes oversight and response by using all available resources to promote patient safety, quality of care, cost effective interventions and positive outcomes. We measure progress, revenue, expenses in real time so you know how you are doing ever minute of every day.  Cloud based case management software provides your organization with one central location to store and track all client data. It includes everything including contact information, case notes, appointment scheduling, workforce scheduling, visit verification, history, client and staff  communications, comprehensive documentation, billing and more.

The process of case management requires lots of information exchange and collection. Case managers serve large numbers of clients quickly and with a high degree of specificity and security.  Case Managers need to collect a lot of data to be compliant and to get paid.  It’s hard to record and keep track of this information without automation and a reliable tool that you can use from anywhere at any time. Having your client information in one place makes it easy to access and enter  the information, create reports, and use the information to saves time, improves accuracy, and delivers high value.

A web based system with all of the tools in one place makes collaboration and work between case workers, agencies, and diverse organizations easy. Anyone who is part of a case can have  access to the information they need. Communications regarding clients can be shared with HIPAA compliance inside the software and automatically attached to their case file. Case workers can even send communications directly to their clients, other participating agencies, and professionals and if approved, to client care givers. When communications, including documents and images are sent within the system, they’re automatically tracked, so you never have to worry.  You can even schedule virtual visits and invite all personnel that are needed to attend.  They will all be reminded so the likelihood of attendance is maximized.  With the virtual meeting capability you can even do team meetings, training, client education and much more with incredible efficiency. 

Client conditions, progress and other metrics can easily be tracked and displayed using various report types. This gives managers and other senior employees an overview of how the agency is performing and help to pinpoint where and how operations can be more efficient.  This also solves the time demands of audits because you can respond to inquiries and data requirements with a couple simple clicks inside the program.  When you have all of the required tools to manage your business in one place you never need to bounce from email to phone to accounting software, then scheduling software and reporting programs, etc.  You can do everything from one place and everyone saves time.  HealtheFirst is fast to onboard and launch and the user interface requires almost zero training.  Numbers of companies start without any formal training.  It is not only simple but extremely cost effective with first year ROI’s averaging over 6:1. 

You know that there are lots of options to consider in this competitive marketplace.  These are some important considerations for your purchase decision.  First, we provide high quality, readily available ongoing support.  HealtheFirst makes it easy to retrieve and report on your data.  Our unique portal and tools are easily configurable to your unique needs and diverse use cases. You can make minor system changes yourself without ever needing to go through our technology team. If you find a need that you and other agencies would use, we will even make additions at no cost to the company that provides the recommendation and if it is a unique development, we will build a budget to make such amendments happen quickly and without pain to you and your company.    We are easily adaptable by your team leaders so you can make lots of changes without even needing to talk with us. HealtheFirst will scale, grow, and adapt right along with your organization. You can count on this solution for the life of your company and even beyond.

Learn more about how HealtheFirst can help your case management company, or reach out directly to speak with a representative.

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