Our Team

HealtheFirst Can Take Your Business to the Next Level

What started as an effort to create a user-friendly platform for case and project management evolved into an adaptable facilitation tool to empower efficient and effective operations across a broad range of organizations in diverse service categories. HealtheFirst was a collaborative project supported by 16+ healthcare, business, design, and technology professionals who shared the vision to help leaders and teams focus on what is truly important to successful outcomes. The intelligent and fluent technology does all the rest.

With HealtheFirst’s HIPAA-compliant, SOC-certified SaaS platform, case management
agencies can improve their case tracking and management, documentation, workforce
management, reporting, billings/reimbursements, payroll, and audits. The user interface is
simple, intuitive, seamless, and powered by data-driven automation. Companies can facilitate, enhance and even build new business processes using HealtheFirst. The web-enabled technology eliminates maintenance and management of expensive hardware.

Team Members


Annual Growth

Clients Served

Years in Business



Steve Clute - CEO

Steve Clute

Chief Executive Officer

Owner-leader with expertise in healthcare, wellness and technology. Since 1982 has launched health, med device and med technology companies.

Joe Pacilio - CTO

Joe Pacilio

Chief Technical Officer

Mechanical engineer, turned software developer, with holistic understanding successful operations purposed to grow and exit.

Jeff Maschka - COO

Jeff Maschka

Chief Operating Officer

Served enterprise growth in influential positions in healthcare and technology. Leads to become the leading tech solution in the industry.

Greg Clute - CFO

Greg Clute

Chief Financial Officer

Former Big 4 accountant at PwC. Specializes in financials, reporting, planning, project management, client relations and business development.

Chad Clute - Sales

Chad Clute

Sales Director

Leading the sales outreach and client relationship efforts. Establishing connections across the case management industry.



Jason Fratzke - Mayo

Jason Fratzke, PhD

CNIO, Mayo Clinics

CNIO for Mayo Clinics enterprise. Lead the clinic-wide transition to new single EHR system. As U of M PHD he knows answers to tech questions.

Dr. Joran Clute

Dr. Joran Clute, MD

Anesthesiology Resident, University of Iowa

Dr. Clute is currently an anesthesiology resident physician at the University of Iowa Hospital and Clinics.

Ryan Hovey HealtheFirst

Ryan Hovey


Entrepreneurial leader with 15+ years’ experience developing, launching, and expanding best in class products and businesses. Abilities and experiences include strategy, product development management, new product, and business launches, go to market strategy.

Mark Setterstrom - HealtheFirst

Mark Setterstrom


Mark is currently a General Manager for a multi-state, multi-industry material supply company throughout the Midwest. Prior to his current role, Mark played five years in the NFL.

Dr. Tim Stark - HealtheFirst

Dr. Tim Stark


Dr. Stark was the ACA 2017 Academician of the Year. The ACA Sports Council also awarded him the Sports Chiropractor of the Year. Former practice owner, Dean and Director at NWHSU.



HealtheFirst has strategically chosen HIPAA Vault to provide server hosting and managed services.  HIPAA Vault is a managed services provider specializing in HIPAA compliance and system security, and are able to manage HealtheFirst’s infrastructure on a day-to-day basis.  They also undergo regular third-party audits and maintain the following certifications: