Customer Relation Management

April 12, 2022

Written By Steve Clute

Owner-leader with expertise in healthcare, wellness and technology. Since 1982 has launched health, med device and med technology companies.

Customer Relationship Management or CRM is at the heart of what HealtheFirst delivers, sitting inside company-targeted technology to deliver exceptional results.

By using the simple interfaces on our superior apps, we can foster collaboration and engage providers in a seamless business development process never before experienced.

The HealtheFirst system is adaptable to fit existing company processes and specialized needs.  HealtheFirst CRM, at a lower cost, powers task and project scheduling, care delivery, and patient financial services. For your company, measurable targets are achieved with greater efficiency, while delivering the best business and client outcomes.

Make use of our simple user interfaces that come with a low cost of transition from older technologies. Costs are minimal. Accordingly, Return on Investment (ROI) is high.

HealtheFirst provides companies and caregivers with complete views of patients, histories, treatments, medications, needs, references, and other data. Our comprehensive views allow providers to deliver more initiative-taking and personalized care while building our businesses. 

Valuable features include:

  • Managing relationships with referring providers
  • Tracking where customers come from
  • Tracking leads and sources of referrals
  • Delivering thanks and maintaining relationships by communicating
  • Tapping information sources and executing on performance indicators
  • Tracking losses and frustrated clients and referrers
  • Knowing customers communication preferences
  • Using email and phone messages to stay atop upcoming appointments
  • Better coordination of care

With HealtheFirst, track opportunities and results easily. Use harvested data to support decision-making and future planning. Learn more about how you can achieve higher efficiencies at a lower cost and with greater value, or discuss your specific needs in more detail with a member of our team.

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